header.webp

HOME

Privacy Policy

Privacy Policy

This privacy policy statement covers the ‘www.nrgawareness.com’ website.

Because we are committed to protecting your privacy, this statement of our policy fully discloses the following information:

If you have questions or concerns regarding this statement please contact us

Information Collection

We will process any Personal Data you provide to us for the following purposes:

a) to provide you with the information requested;

b) to contact you if required in connection with your enquiry or to respond to any communications you might send to us;

c) If you complete one of our contact forms, we will use that information to contact you. After that initial contact if you wish not to be contacted again we will respect that and delete your contact information.

d) If you would like us at anytime to delete or amend your information we will gladly do so. Simply email us with the request and we will comply.

Any contact information that you provide through our system will NOT be sold/rented/leased to any third party for the purpose of selling or marketing to you and will be kept private.

‘www.nrgawareness.com’ is the sole owner of the information collected on ‘www.nrgawareness.com’ other than credit card information which goes directly to our payment processing partners (Stripe).

Order

We request information from customers on our order forms. A customer must provide contact information (such as name, email, phone) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to complete customer’s orders. If we have trouble processing an order, the information is used only to contact the user.

Contact Us

If you contact ‘www.nrgawareness.com’ through our Contact Us form, we will collect contact information such as your name and email address. This information is used to respond to your question or request.

Information Use

Cookies

A cookie is a piece of data stored on the user’s computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our sites. We use both session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user’s hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions.

HubSpot

We use HubSpot to monitor how customers use ‘www.nrgawareness.com’.

HubSpot tracks visitors using browser cookies. Every time a visitor lands on the website, HubSpot will check for the presence of an existing tracking cookie. If one does not exist, HubSpot spins up a unique cookie for that visitor and will log every page that person visits moving forward.

Visitors will be tracked anonymously even before they become contacts. If and when a visitor fills out a form, HubSpot will associate their previous page views based on the tracking cookie.

Communications from the Sites

We send out two types of email communications. 1) service related emails – i.e. order confirmations emails, forgotten password emails. 2) Marketing Emails – newsletters, etc. These are information only emails that a customer has to ‘opt-in’ to and they always include an opt-out option.

Sharing

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website.

Aggregate Information (non-personally identifiable)

We do not share aggregated demographic information with our partners and advertisers.

Third Party Advertisers

We do not use any advertising on the sites.

Third Party Intermediaries

We use an outside company (Stripe) for credit card processing to collect money from customer’s credit cards. Stripe provides its customers with a merchant account and a payment gateway, along with various features including recurring billing, credit card storage, support for mobile and international payments, and PCI compliance solutions.

Disclosure

We post customer comments on our website which may contain personally identifiable information such as the customer’s name. We do obtain the customer’s consent prior to posting the comment to post their name along with their comment.

We do not share Personally Identifiable Information for any unknown or unrelated uses.

Links

This website contains links to other sites. Please be aware that we, ‘www.nrgawareness.com’ are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our sites and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by these websites.

We do not share Personally Identifiable Information for any unknown or unrelated uses.

Security

This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, their information is protected both online and off-line.

When our checkout order form asks users to enter sensitive information (such as credit card number and CVV number), that information is encrypted and is protected with the best encryption software in the industry – SSL. While on a secure page, such as our checkout page, the green padlock appears beside the web address ensuring a secure connection along with the secure ‘https’ protocol. While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users’ information from the contact form is restricted to our secure offices.

If users have any questions about the security on our website, users can click here to email ‘www.nrgawareness.com’

Supplementation of Information

We do not supplement the information we receive with information from third party sources.

Purchasing History

We do not combine any information that we collect with any third party.

Enhancement of Marketing Profile

We do not purchase third party marketing data.

Correcting/Updating/Deleting/Deactivating Personal Information

If a user’s personally identifiable information changes (such as telephone number, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users’ personally identifiable information. This can usually be done by emailing our Customer Support here or logging into your account here.

Notification of Changes

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.

If, however, we are going to use users’ personally identifiable information in a manner different from that stated at the time of collection we will notify users via email. Users will have a choice as to whether or not we use their information in this different manner. However, if users have opted out of all communication with the sites, or deleted/deactivated their account, then they will not be contacted, nor will their personal information be used in this new manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our website notifying users of the change. In some cases where we post a notice we will also email users, who have opted to receive communications from us, notifying them of the changes in our privacy practices.

Contact us now for a free quotation