Our story
Our story began very early in the technological heating age; we realised that despite all the new devices in the heating, ventilation, and hot water market, the same old issues remain. Installers are overwhelmed by the need for up-to-date, better and more technical information and know-how, but their target continually moves with every additional innovation. Our real-world experience in the heating industry confirmed that the same topics repeatedly lead to customer dissatisfaction and profit-wasting callback hassles for designers and installers despite the horrendous energy wastage with inadequate circulation and inaccurate heat delivery. The problem applied to all fuel-type systems, and the newer, more technically advanced appliances highlighted the difficulties even more to the end-users.
